FAQs
More FAQs- I have an emergency at my building or facility. Who do I call?
- Will I have access to my belongings while they are in storage?
- Can we clean up fire or smoke damage in our commercial facility?
During an emergency situation, whether it’s late at night or on the weekend, accessibility is crucial. Call 1-800-RESPOND and ServiceMaster Restore will answer 24 hours a day, 7 days a week, 365 days a year. Within one hour, we will contact the client and schedule an appointment.
Yes, with advance notice we can schedule time for a ServiceMaster Restore Restoration Technician to meet with you and provide access to your requested items. A service charge may apply.
After fire and smoke damage to your commercial property, we do not recommend you attempt any “do-it-yourself” cleaning methods without first consulting your ServiceMaster Restore qualified Restoration Technician. Pre-testing, using the right cleaning agent for particular items, mixing deodourizing agents with cleaning solutions and using correct dilution ratios are just some of the ways an expert fire restoration technician attains professional and controlled results. Professional cleaning systems and products used by experienced, trained technicians give you the best chance for successful restoration of your property and its contents.